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Rossi Kappel – Silver Birches

Rossi Kappel

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    Rossi Kappel posted an update 3 years, 7 months ago

    It costs about 3x more to be able to new customer than it is going to to retain an existing customer. But what does that show? For most businesses, your best investment can and should be maintaining your existing customers happy, rather than always chasing new individuals.

    CRM indicates ‘customer relations Management’. In business it can be a…[Read more]

  • Profile picture of Rossi Kappel

    Rossi Kappel became a registered member 3 years, 7 months ago